What happens in case of a disconnection during an online exam?

In case of technical problems, students should first contact the examiners.

According to the Hessian Distance Examination Act (§ 5 FernPrüfDV HE), if the distance examination is technically not feasible, it will be terminated at the respective stage and the examination performance will not be evaluated. This does not apply if students have caused the disruption intentionally or through gross negligence.

If the image or sound transmission is temporarily disrupted during an oral or practical remote examination, the remote examination will be continued after the disruption has been fixed. If the technical malfunction persists so that the oral or practical remote examination cannot be continued in an orderly manner, the remote examination will be repeated at a later time. If the technical malfunction occurs after a substantial part of the examination has already been completed, the oral examination may be continued and completed by telephone without the use of a video conferencing system.